FAQs

General

What are Everlasting Flowers?

The Everlasting Flowers used at EB come from the beautiful lush, vibrant rose fields of Ecuador. Each rose is carefully cultivated until it reaches a full bloom. Once the flowers are at their peak, they are picked and their color is removed using a non-toxic solution. From there, each flower is treated with a formula made from non-toxic and non-allergenic wax, as well as natural oils. This formula is similar to silica and effectively dehydrates the roses to help preserve them. Once the dehydration process is complete, the flowers soak in dye to give them the bright and vibrant colors you’ve come to expect from our gorgeous Everlasting Flowers.

What are the cut off times for next day delivery?

Orders submitted before 6pm Monday to Friday will usually be shipped within one business days.

Do you deliver interstate?

Yes, we do. The Flowers are packaged securely in a box and sent via a reliable courier.

How do I contact you if I have an order issue?

Please give us a ring (0434048768) or send us an email at info@everlastingblooms.com.au or via the contact us form on the website.

What is the number for delivery contact?

Please contact us at 0434048768 for any delivery related questions.

Can I return items?

Unfortunately, our arrangements of Everlasting Flowers from Everlasting Blooms are not eligible for returns. Please also note, your order cannot be canceled or modified in any way once the order has been placed.  

Our hope, at Everlasting Blooms, is that you fall in love with your gorgeous arrangement. We offer an extensive selection of different styles and colors, allowing you to find the perfect arrangement for anyone on your list. If you have any questions about our return policy or our arrangements, please don’t hesitate to contact us today!

Return policy on candles and fragrance: we do accept returns within 14 days of delivery as long as the items have not been removed from original packaging. There will be a 15% restocking fee & shipping is not to be refunded.